The Year Ahead

The Year

Ahead

by Baljinder Gill, Head of Operations & Delivery

I started at the Clinical Informatics Research Unit in 2015 after many conversations with Professor James Batchelor, CIRU Director, who back in 2014 was advising me on the informatics challenges to support the 100,000 Genome project - University Hospital Southampton (UHS) were one of the Genomic Medicine Centres. I remember having a cup of coffee with him and in passing he said he was looking for a new Head of Operations and Delivery to support the rollout of EDGE nationally and internationally. Moving from the Hospital to the University was an important decision for me, and over the 7 years I have been in the CIRU, it’s been a challenging but very exciting role, working with a dynamic and skilled team and the growing EDGE community. I have seen the EDGE Programme go from strength to strength and am very excited for the future of EDGE. Our other CIRU services have developed over the years as well, adding value and opening up exciting times for the Unit as a whole.

We have a big year ahead with the launch of EDGE 3 being our primary focus and are thrilled that the rollout of the LIVE new version has begun with sites in South Africa. The EDGE team are now hard at work preparing things for further EDGE 3 LIVE launches to the rest of our subscribers globally and I know there is much excitement around the subject of EDGE 3. This year will also see changes to the UK’s Clinical Research Networks and the EDGE team will be on hand to support these changes.  

This year we also plan to continue strengthening our team by improving and creating roles across the Unit to ensure we can provide the best service to our clients and improve our offerings to the research and healthcare world. This has already included additional job roles for the EDGE Knowledge team including three new Client Manager posts. The new post holders will be working closely with our CORE team who specialize in eCRF’s and electronic forms for research. CORE are also involved with high profile studies that have been gaining a lot of media attention lately and have expansion plans in place for this year to help opportunities grow further.

The AXIS (Access Extract Integrate Safe Data) team has significantly grown with the inclusion of two new Analysts, expanding their capabilities and skill sets. AXIS are working on and managing 20+ projects from national collaborative projects such as Health Informatics Collaboratives to local ground-breaking research initiatives. Through the delivery of these projects they have formalised data extraction pipelines, workflow processes, and created tools to identify more efficient methods of working. AXIS are also playing a lead role in the Wessex Secure Data Environment pilot and are also in the process of hiring another two analysts over the coming months to continue their trajectory.

There are busy times ahead for other departments within the Unit who are more research focused, including the IBRN (International Blast Injury Research Network). Following two successful funding applications, the IBRN have two workshops set for 2023 which focus on the health consequences and blast engineering aspects of the 2020 Beirut Blast and mass-casualty explosive events. The IBRN is establishing a World Universities Network dedicated to urban blast research, alongside continuing projects investigating injuries and health system responses following the 2020 Beirut Blast. Early this year, the IBRN will be re-visiting its scope and vision to reflect current and emerging priorities to drive future research and activities of the Network. The IBRN continues to support the activity and research of its members through regular meetings and online seminars.

Resident media savvy Dr Michael Head, Senior Research Fellow and the Lead for RESIN (Research Investments in Global Health), is currently looking at the impact of the pandemic upon funding trends for cancer research. Michael has also been involved in research for COVID-19 and most recently the War in Ukraine, alongside colleague Dr Ken Brackstone. The pair are also leading on several projects in Ghana across 2023, including the priority areas of climate change and health. They will be working with their policy and advocacy networks, including the Ministry of Health, WHO, UNICEF, and the British High Commission. Michael is also working with the Social Impact Lab to take the first cohort of UoS students to Ghana, as part of the new Spark Ghana programme.

CIRU will be welcoming further Digital Health Fellows from Sri Lanka and International Research Fellows from other areas of the world, with whom we will be working in close collaboration. I can see further connections taking place across the globe as our Director James continues to spread the ‘CIRU’ word to whomever he meets throughout his busy work schedule.

It has certainly been a year of highlighting the Power of Data and, more importantly, the aspect of sharing data knowledge and expertise.

Looking back to that cup of coffee with James in 2014, I realise what a fortuitous conversation that was. I have had the pleasure of seeing our dynamic and skilled staff in the Unit develop and flourish supporting the clinical research community, a community which through the COVID-19 pandemic showed how the phrase “Strength through Collaboration” has never been more apt.

Looking forward, I see a very exciting year ahead for us here at CIRU and I look forward to the community joining us on the journey ahead.

 

The CIRU 2022 Retrospective

The CIRU 2022 Retrospective

2022 wrapped up!

This year has been another busy, exciting, and challenging year within the CIRU with one big focus on everyone’s horizon: EDGE 3!

The year kicked off with a flurry of snow and activity at CIRU with our early phase EDGE 3 user engagement, which involved 15 of our EDGE Super Users from across the globe. We gave these select folks a sneak peek under the hood of what we had been working on for the last two years. From their keen eyes we got fantastic feedback and it helped shape our Development roadmap for the rest of the year. To keep close tabs on this work, our Knowledge Officer Nicky Morris stepped across to work as our Product Manager overseeing all aspects of the EDGE 3 build and launch.

Our Marcomms team, Beth Mathis and Gela Jenssen, have been in full force through the year preparing a plethora of new materials for our Users and EDGE 3. Most excitingly, we have seen the launch of two familiarisation videos for all Admins and Users to help guide them through the new look and feel of EDGE 3.

We completed a significant project in late August when we moved the last of our global hosting structures into the Microsoft Azure Cloud. This last piece of the puzzle completed a two-year project for our Infrastructure Specialist, Lawrence Surey, and Development Team Leads, Dave Miller and Andy Bush.

Since late October our Knowledge Team have been working flat out with each of their UK CRN’s and International partners to demo EDGE 3 UAT. Whilst we would all liked to have been looking at the EDGE 3 launch in the rear-view mirror by Christmas, we are entering 2023 at an exciting time with the production launch only a short while away.

We sadly said goodbye to some fantastically talented members of our team in 2022 as Kim Harris and Richard Munday moved on to new roles. However, we welcomed some new faces into the CIRU with Melanie Williams arriving into our EDGE Knowledge Team in the first of our new Client Manager posts. There was a new arrival in our CORE team with Nadine Nowe-Andrews joining us in mid-summer and shortly after, the Development Team welcomed Ian Blunt in late August.

So as 2022 rounds off it must be said that we are extremely grateful to all you out there who have helped us evaluate EDGE 3 and have provided us with your experience, knowledge, and time to help ensure we are building you a product we are all proud of.

We look forward to working with you more in 2023 and wish everyone a very Happy Christmas and New Year.

My NHS & Research Journey

My NHS & Research Journey

Read about the latest new team member, Melanie Williams, who joins us from 20 years in the NHS!

Having just completed my twentieth year working for the NHS, I decided to take up the challenge of joining the CIRU team and becoming part of the EDGE Programme as a Client Manager. What led me here? I thought I’d share my journey.

I started out in the NHS as an Appointment Coordinator for two-week wait cancer referrals and after a couple of years, I progressed to become the first UHS Multi-disciplinary Team Co-ordinator for the breast team. I enjoyed this very much, but research came-a-calling when some folks who attended the MDT meetings picked up on my organisational skills, love of lists, and ‘chattiness’, and I’ve never really looked back.

I became a Clinical Trials Assistant and started out working on breast and haematology cancer studies, mainly completing clinical report forms, resolving data queries, and managing site files. As my confidence in the role grew, I asked to attend clinics and became patient-facing, leading recruitment on observational and quality of life studies, as well as working with a fantastic team of research nurses on CTIMP trials.

This is where my love for research really grew. I’ve seen research reap rewards – it works. Being able to contribute towards research that has changed ‘best’ practice and improved the lives of patients and their families has been incredibly rewarding. I think really, I should say I’m passionate about research. I believe all patients should be invited to take part in research if possible. Research gives patients a chance to learn more about their condition and to try new treatments or devices. For most patients, it also helps them to know that their engagement in research provides future patients with a better chance of improved health and social care. 

Research introduced me to EDGE through working on observational, QoL, and CTIMP studies. I found EDGE invaluable whilst working on these – not only did I have immediate access to patient-related documents like PIS, consent forms, and GP letters, I could also update my recruitment data in real-time with patient demographics as well as study-specific identifiers and keep the patient status updated from pre-screened through to completed or off study. This was really time saving when I could complete this data whilst in clinic between patients. It was also super handy being able to download reports via the Excel and PDF features to prepare recruitment reports which I presented at study meetings.

Now that I have moved to CIRU, I’m hoping my experience of being an end user of EDGE can help when dealing with client and user needs. I can see the importance of innovation in the clinical research setting (the roll out of EDGE 3 being one of these), and how fast paced research has become, which is vital to organisations, staff, and all research participants.

EDGE 3 Environments

EDGE 3 Environments

Learn about the different EDGE Environments available to users

As we get close to the launch of EDGE 3, we thought it would be a good idea to explain the different environments of EDGE that you may have already seen mentioned in one of our newsletters or on our website.

There are 3 EDGE environments, EDGE Production, EDGE UAT, and EDGE Demo. Each environment has a unique URL and can be identified and differentiated by the logo displayed on the Login page and at the top left-hand side of the system when logged in.

EDGE Production, EDGE UAT and EDGE Demo logos

EDGE Production is for users to access their organisation’s live instance of EDGE. Within this instance there should be no testing, training, or demonstrations carried out.

EDGE UAT (User Acceptance Testing) is for the assessment of new functionality only. New functions and features are released to UAT for user evaluation before being released to the Production environment. No live data should be entered and stored in EDGE UAT.  

Finally, EDGE Demo. This environment can be utilised by users as a training and demo instance of EDGE. No live data should be entered and stored in EDGE Demo.

So now you know a bit more about the different environments, you may be wondering “How can I get access?”. Well, here is the answer. Access to EDGE UAT will be given first to Lead Administrators within the next couple of months. Lead Administrators can then activate further accounts for staff at their organisation.

EDGE UAT will allow everyone to become familiar with the changes before the EDGE 3 update is pushed to Production. When we go live with Production, all users will be able to access EDGE 3 with their existing EDGE login details.

The EDGE Demo environment will be made available post launch of EDGE Production. Users will be able to access this environment using their current Demo login details. If access is required by further users, they must contact their Lead Administrators.

UAT Milestone

UAT Milestone

Update regarding the UAT milestone on the EDGE 3 Roadmap to Delivery

As we are currently at the UAT milestone on the Roadmap to Delivery of EDGE 3, I thought it would be a good opportunity to share some information on what this involves. EDGE UAT (which stands for User Acceptance Testing) is one of our EDGE environments that is for the assessment of new functionality. We have a select group of Super Users who are currently involved in the UAT process, allowing users to log into EDGE 3, test the system, and provide feedback. They have been selected either through showing keen interest in being involved in early testing of the system or through being heavily involved in EDGE community activities such as speaking at the conferences, taking part in webinars and so on. Not only do we have users from the UK testing EDGE 3, but we also have some of our international users involved, from countries such as South Africa, Belgium, and Canada.

Each member of the UAT group has been shown around EDGE UAT either by Product Manager Nicky Morris or by the user’s regional Knowledge Officer. Then, their EDGE accounts are authorised, and they can log in and test the system. Documentation has been provided to each user for them to complete, including a feedback form and issue report form (if any issues are found of course). Each of our Knowledge Officers are keeping in regular contact with their Super Users to ensure testing and feedback is kept up to date.

User feedback and any issues reported are being handled by the Knowledge and Development teams. Development requests are being logged in order of importance, and all depend on whether they need to be implemented before we go-live with EDGE 3 Production (the Live environment), or whether they are more appropriate to be scheduled into a future release (after live launch).

The next step for UAT involves the Knowledge team linking in with each UK LCRN and Health Board Lead to show them around EDGE UAT and grant them access to the UAT system. This will also allow them access to the EDGE Familiarisation videos which will help them prepare for the launch and ensure they are ready to support their partner organisations. International Leads such as those from New Zealand and India will also be included in this step. Once time has been given to the EDGE Leads and any necessary development work is complete, we plan to launch EDGE UAT to all users marked as a Lead Administrator on the system. Lead Administrators can issue accounts for their end-users if they wish to do so. Following time for testing and feedback, we will then be moving to the next big milestone, the EDGE 3 Production release.

We plan to update the relevant users via email communication on when they will be receiving access to EDGE UAT. So, if you’re one of our EDGE Leads mentioned above, keep a look out for more information coming to you soon. For further EDGE 3 information, don’t forget to visit our dedicated EDGE 3 webpage and download our useful FAQ sheet.

Filming the EDGE 3 Familiarisation videos

Filming for the EDGE 3

Familiarisation videos in preparation of the UAT and Production launch

On the 9th and 10th August, filming of the EDGE 3 Familiarisation videos took place all in preparation of the launch of EDGE 3. CIRU team members that were involved in this project included me, Beth Caruana, CIRU Marketing & Communications Specialist, Tim Gibbons, CIRU Programme Manager, Lindsay Young, CIRU Programme & Operational Specialist Officer, and not forgetting EDGEY, the star of the show (sorry Tim).

The 2 days were spent at the University of Southampton campus as well as at Video Frog Studios in Winchester, working with Gary Schwartz, Video Creator who we previously worked with on a COVID-19 webinar project a couple years ago. After this, we knew Gary would be our go-to when needing any future filming or video work done.   

So that brings us to the EDGE 3 Familiarisation videos, and you may be wondering what they are all about. To put it simply, their purpose is to highlight the changes of the new version of EDGE for existing users. They will help users #GetFamiliar with the new version by going through well-known areas of EDGE and seeing how things have been updated, as well as showcasing new features and functions that the new version brings. There will be two videos available, one for users of EDGE and one for users with admin access to EDGE.

After months of filming preparation including various meetings, script writing, and run-throughs, it’s safe to say a very important milestone was reached in getting this piece of work done and we are one step closer to bringing EDGE 3 to our users. CIRU Programme Manager Tim Gibbons took on the role of Presenter and Narrator of the videos and features alongside our mascot EDGEY in what we hope will be a formative and fun way of learning about EDGE 3.

These videos will be embedded into the EDGE 3 KnowledgeBase (the support area of EDGE found under the KnowledgeBase tab) which is accessible to all users. Giving users the chance to watch the videos, learn what’s different and have the first look into the new version – yes, exciting times!

Initially, access is planned to only be granted to Lead Admins for the UAT (User Acceptance Testing) environment which will enable them to log in and test the new version. Lead Admins are indeed able to grant access to further users at their organisation if they wish. After we have given time for testing and any further development is complete, we will launch EDGE Production (the EDGE 3 live environment) to all our users. The Familiarisation videos will be stored under the UAT and Production KnowledgeBase’s so they will be available to all users who log into EDGE 3.

Stay tuned as we plan to communicate further information to our users over the coming months and remember to #GetFamiliar with EDGE 3!

In the meantime, if you want to know more about EDGE 3, visit our dedicated webpage here.