EDGE 3
WHAT IS EDGE 3?
EDGE 3 is a brand new version of EDGE which we are delivering to users throughout 2023, country by country, following years of hard work and dedication by our Development and Knowledge teams. EDGE 3 is a completely new front end, using modern technologies to improve the user experience as well as paving the way for easier integrations into other systems. User data will stay safe too, remaining in the same location and in the same database structure to ensure that no large scale data migrations have to occur.
GET PREPARED
With the arrival of EDGE 3 we are bringing our users a host of new features and functions. To get the very best out of EDGE 3 UAT (User Acceptance Testing) and EDGE 3 Production (the LIVE version), users will need to ensure that they are using one of the following up-to-date browsers:
Microsoft Edge
Safari
Google Chrome
Mozilla Firefox
Opera
Please note: EDGE 3 will not be supported on Internet Explorer 11. If users are using a version of Internet Explorer, we recommend that they work with their local IT team to update this to one of the mentioned browsers above.
KEEPING USERS INFORMEd
We are keeping users informed through a variety of methods including email communications, social media, and announcements on the EDGE homepage. So, keep your eyes peeled!
Support
EDGE 3 Familiarisation videos have been created for existing users to highlight the changes that EDGE 3 brings and to have the first look into the new version. These are being shared to Lead Admins country by country. The videos are also embedded into the EDGE 3 Support Section accessible to all users once they log in. The new EDGE 3 KnowledgeBase will also provide users with in-depth support articles covering all aspects of EDGE 3.
edge 3 faq
YOUR QUESTIONS ANSWERED
We have put together a useful EDGE 3 FAQ sheet to help answer any questions you may have.
THE EDGE 3 CONFERENCE!
This event will follow the global rollout of EDGE 3 and is the opportunity for research professionals to be reunited with the EDGE community of users, ready to Engage and Embrace the new version of software. Users will leave ready to Empower their new skills and knowledge learnt. More information here.