EDGE 3

 

WHAT IS EDGE 3?

EDGE 3 is a brand new version of EDGE which we are delivering to users throughout 2023, country by country, following years of hard work and dedication by our Development and Knowledge teams. EDGE 3 is a completely new front end, using modern technologies to improve the user experience as well as paving the way for easier integrations into other systems. User data will stay safe too, remaining in the same location and in the same database structure to ensure that no large scale data migrations have to occur.


GET PREPARED

With the arrival of EDGE 3 we are bringing our users a host of new features and functions. To get the very best out of EDGE 3 UAT (User Acceptance Testing) and EDGE 3 Production (the LIVE version), users will need to ensure that they are using one of the following up-to-date browsers:

  • Microsoft Edge

  • Safari

  • Google Chrome

  • Mozilla Firefox

  • Opera

Please note: EDGE 3 will not be supported on Internet Explorer 11. If users are using a version of Internet Explorer, we recommend that they work with their local IT team to update this to one of the mentioned browsers above.


KEEPING USERS INFORMEd

We are keeping users informed through a variety of methods including email communications, social media, and announcements on the EDGE homepage. So, keep your eyes peeled!

Support

EDGE 3 Familiarisation videos have been created for existing users to highlight the changes that EDGE 3 brings and to have the first look into the new version. These are being shared to Lead Admins country by country. The videos are also embedded into the EDGE 3 Support Section accessible to all users once they log in. The new EDGE 3 KnowledgeBase will also provide users with in-depth support articles covering all aspects of EDGE 3.

edge 3 faq

YOUR QUESTIONS ANSWERED

We have put together a useful EDGE 3 FAQ sheet to help answer any questions you may have.


THE EDGE 3 CONFERENCE!

This event will follow the global rollout of EDGE 3 and is the opportunity for research professionals to be reunited with the EDGE community of users, ready to Engage and Embrace the new version of software. Users will leave ready to Empower their new skills and knowledge learnt. More information here.


WATCH OUR PROMOTIONAL LAUNCH VIDEO

The build of EDGE 3 has been a complex operation drawing on our 22 years of experience to take apart EDGE 2 and reconstruct it from the ground up to make EDGE 3. We learned new technologies and practices to help us keep pace with an industry which evolves faster than any other. This process has been achievable with the support of our userbase whose engagement and guidance has helped us achieve the foundations of a product which we can be proud of. Our mission has been to ensure that we remain at the cutting edge (pardon the pun) of technology, and deliver a product that makes the delivery of care for all research participants better.
— Tim Gibbons, Programme Manager