Patient information & data linkage

EDGE.jpeg

Across the UK I don’t think there are 2 hospitals that collect exactly the same information about patients and participants on EDGE, each organisation varies. This is usually dependent upon a number of factors including size of the organisation, what their research portfolio looks like, other IT infrastructure already in place and lastly the depth of the implementation of EDGE within clinical teams.

There is also a clear emerging trend in interest from the Department of Health about what the national research portfolio looks like in depth, originating out of reports such as the Children, Teenage and Young Adults Cancers report, collated by the National Cancer Registration and Analysis Service.

Collecting Dates of birth, or age, on EDGE in order to comply with the CTYA reports as well as to expand this further than Cancer have come up in more and more discussions over the past year and this has often raised the question about collecting the data in EDGE. Some Hospitals allow their staff to collect patient identifiable information in EDGE, others do not and this is wherein part of the challenge lies. Whilst EDGE is capable of collecting the data, the next challenge is getting the Caldecott Guardian to understand and authorise this process. Even once you are at this point, the final challenge is to ensure clinical staff actually enter the data.

Capturing patient information on EDGE has often been misconstrued, a few examples of which I will give:

We once had a call to our office from a Chief Investigator demanding that we delete all the data relating to their research from EDGE, because it was their data, not ours. We explained that it is actually the hospitals data, not the CI’s and certainly not the EDGE teams. The data is collected by the hospital in a system they contract the University of Southampton to provide, in order to manage the delivery of their research services.

In the past I have spoken to an R&D department who would not let clinical staff enter any patient identifiable information because the R&D department did not need that information. This is in itself a very interesting point and one that is easily misunderstood. Historically R&D systems have been silo’s of information only capturing information relevant to R&D. EDGE expands across the boundary from R&D to Clinical teams, providing a platform for clinical staff to track and manage their patients through the life of the project, aiding those clinical staff in providing their legal duty of care to that patient. Therefore clinical staff entering patient identifiable data is not for R&D, but for their own duty of care.

Interestingly, this leads on to the discussion of consent. A number of Caldecott Guardians that I have spoken to who have prevented staff from capturing patient identifiable information on EDGE have done so with the justification that the patient has not consented to have their information stored. This is where there can be an easily confused line between patient care and research. The patient data being stored on EDGE is not answering the research question, the data for which goes into the Case Report Form and subsequently to the sponsor. The data in EDGE allows the clinical staff to provide direct care to the patient, the terms and legal justification of which can often found under an organisations Privacy Notice. The data is also not being given to the University of Southampton, we are simply providing a contracted service for the provision of the system.

Once you reach the point that R&D and the Caldecott guardian are on board, now the real challenge comes to engage the clinical teams. This can be extremely challenging and can vary on a team by team basis, for example, some teams may already have access to IT systems that meet all their needs, whether these are bespoke systems or products such as the calendar in Microsoft Outlook. A misconception is that the Electronic Health Record system in a hospital captures all the information needed for patients. In standard care that might be the case, but often not in research, leading to clinical staff keeping having to find combinations of other systems to use. From my experience, clinical research staff tend to keep a lot of spread sheets to meet these needs and this is where, when implemented in depth, EDGE can replace the need for a lot of those other systems. Thereby providing a useful tool to the clinical staff and cutting down on data duplication.

Now, if the clinical staff are able to use EDGE to facilitate them in managing their research, and NHS numbers can be recorded, this opens up the door to many opportunities for data linkage to answer the questions from the Department of Health and other bodies. A simple NHS number, combined with NHS Spine could mean that supplementary information such as Date of Birth do not need to be captured on EDGE (if the clinical staff  don’t need it for the patients care) as this can be provided through data linkage.

Using the NHS number alongside patient records is something that has been encouraged for a long time, with the Information Governance Alliance advising ‘The NHS Number should be used in Health and Social Care Organisations and environments as long as the purpose is to communicate with those who are involved in providing care’.

Or alternatively the previous NHS Medical Director Professor Sir Bruce Keogh, who was the Senior Responsible Officer for the NHS Number Programme, saying: “We should no longer accept the level of misallocated records and the misidentification of patients as inevitable or normal.  We must change the way we work and identify all patients by their NHS Number which will reduce potential errors and harm in the future.”

The NHS Business Services Authority takes a similar stance in their ‘Pseudonymisation and anonymisation of data policy’, ‘If patient data is required the NHS Number is the most secure form of identifiable data. The NHS Number should be included within all patient records and documentation in line with the current Connecting for Health NHS Number Campaign.

And finally, in the NHS Standard Contract 2017/19 and 2018/19 Service conditions, it states:

‘NHS Number

23.4 Subject to and in accordance with Law and Guidance the Provider must:

23.4.1 ensure that the Service User Health Record includes the Service User’s verified NHS Number;

23.4.2 use the NHS Number as the consistent identifier in all clinical correspondence (paper or electronic) and in all information it processes in relation to the Service User; and

23.4.3 be able to use the NHS Number to identify all Activity relating to a Service User.’

I have written this not to enforce any organisation to use the system in any particular format, but instead to show that there is a legitimate argument to collect certain information which in turn could provide benefit to system users, as well as being able to easily link data to provide reporting capabilities that future proof research reporting, both locally and nationally. However, it is up to each organisation to choose the functions within EDGE they use, and I hope that if this is a path you wish to take, that this has been helpful.

Get the Know|edge

Knowledge

The EDGE programme has always promoted collaborative working through its specially designed features and online working environment. As a team we encourage our community of users to work together and share ideas in order to increase efficiency and remove the duplication of efforts, which can often happen in the world of research administration.

One of the ways we try to keep users up to date with what other users are doing in the hope that this may inspire more learning and an increase of usage of the system is through our monthly newsletter known as Know|edge. The newsletter is emailed to all users who have local administrator access to the system but is also tweeted out through our @EDGEclinical account each month.

The newsletter features a Q&A with a specially selected EDGE Super User who is asked questions by our very own Research & Insight Analyst Dr Ken Beeson-Brackstone, which cover their use of EDGE, their research background and he often throws in the ‘What function of EDGE most resembles you?’ which is always an interesting one!

Through the success of the newsletter and the Q&A we know that our users like to learn and know more about other members of the community and what they are doing at their organisations in relation to EDGE. Our annual EDGE conferences then plays a big part in this, bringing the community together to learn and share ideas. But, as we concentrate on the build of EDGE V3 we are taking some time off from planning the next big event which has left the marketing team thinking of new ideas to keep users engaged and connected with one another.

This has led to some new and exciting communication streams recently launched. The first being the Super User Top Tips where each month an EDGE Super User will share their top 5 tips on a certain EDGE related topic or function to help other users with getting started. The top tips are shared within the Know|edge newsletter, as well as tweeted and also found on our website edgeclinical.com. Each of the top tips have been designed into a poster format which can be shared amongst users or printed for displaying at your organisation.

The next new communication stream is a series of training webinars called Advance, which will star a different Super User each time who will demonstrate areas of the EDGE system in a form of training. We are currently going through a list of topic requests and hope to release more information as soon as possible.

We hope these new ideas are beneficial to our existing EDGE users and look forward to seeing the outcomes!

If you would like to subscribe to our monthly Know|edge newsletter then please email edgecomms@soton.ac.uk

What the EDGE team are up to

Dave Osler EDGE

It’s been 2 months in lockdown now and our entire department is working from home, so I thought I’d take some time to bring everyone up to speed on what the EDGE team are up to.

Firstly, it hasn’t quite been the start that we hoped for our new developer Grant, a Doctor by training, which is a unique skill set that I am sure will be very valuable. He officially started with us whilst in lockdown, so although we’ve virtually met him, many of us haven’t yet met him in person. Although in the world of remote working and geographically diverse companies, perhaps it isn’t unusual for colleagues to have never met in person?

Our team have daily meetings, and in fact these often becomes multiple daily meetings between sub-groups of us as we work on different projects. Our concentration is heavily EDGE 3 development, using this time to concentrate on designing new specifications for functionality, as well as enhancements for the current functions EDGE 2 already provides. Functions are great, however a system is not built simply on functions. Usability is a very important aspect of systems and a functionally rich application is of little use if nobody can work out how to use it, or find it so confusing or complex that they end up looking for workarounds.

Our team are doing a lot of engaging with many of you to find out how you use the system and gather as much feedback as possible, as well as using the skills and knowledge of our departmental Psychologist Kenny. He is, at this moment, integrating data analysis around how users navigate throughout the system, which functions are most used, and how users navigate to those functions. There are a multitude of different types of people who use EDGE, each with different job roles, so although the search for absolute perfection may end up being fruitless, there are certainly a lot of improvements we already have lined up.

There is currently no fixed release date for EDGE 3, although we are aiming for sometime late in 2021. As we approach that time we can start to be more specific, however until then we have a lot of problems to solve, challenges to overcome, cans of worms to open, ducks to line up and all other types of analogy. However I am confident that EDGE 3 will be the product that we all are hoping for, both in terms of functions available to users, integration possibilities to other systems, and also importantly, a technologically up-to-date framework that allows our developers to continue building new and exciting functions at speed, something which is more difficult currently in EDGE 2.

Now for the sad news. The event of the year for many people, the eminent social and educational soiree that is the yearly EDGE conference is diverging from its usually perennial perpetualness. Or in other words, we’re moving it. Whilst we are in the throws of designing and building EDGE 3, it is perhaps better that we continue to concentrate on this, and when ready, create a conference specifically around the launch of the new version. Our marcoms team, Beth, Gela and Kenny will as always keep you all informed well before the event so that you can book your tickets before they sell out.

Be sure to visit the CIRU website for more information on other work taking place in our department, to keep up to date with what we are up to, or even to browse out staff pictures and put faces to the names of people you often speak with.

EDGE delegation log advances clinical trial management

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It has been great to hear recently that lots of organisations are making use of the electronic delegation log that EDGE has to offer. Especially due to recent times with everything that is going on with COVID-19, it can be even harder to track down those wet ink signatures.

The EDGE delegation log was developed a few years ago now to reduce the burden of paper logs and to make the whole signature process a lot easier. Where the log is easily accessible via EDGE it saves staff a lot of time by being able to access the log anywhere with a computer or device, they could be in their office, in clinic, or even on the go. This already saves research staff valuable time in which they can spend elsewhere, for example seeing and treating their patients. Having the log online also means everyone is working from one version and there is no chance of it getting lost like a paper one sometimes can.

User feedback has included how monitoring visits are a lot easier as the latest version is always the one on EDGE which can be viewed online or a printed copy made available if the site monitor prefers.

The delegation log is also improving communication across different teams and helping provide a better patient experience. One of the CRUK nurses based at Southampton hospital has told us how previously with a paper log they would sometimes have to leave the clinic or unit where they are treating patients to go back to their office, collect the log from the site file and take it over to pharmacy. Now, the nursing team are able to remain treating their patients whilst the pharmacy team can simply log onto EDGE and access the latest version themselves, meaning better communication and no interruption is caused to the patients being treated.

We already know that the delegation log is helping lots of teams work more efficiently and we envision over time the usage which continue to increase as more clinical teams become engaged with using the online version.

If you’re an EDGE user and want to know more about the delegation log, then please get in touch as we have a user guide and video available for more information. Email edgecomms@soton.ac.uk

Take Research To New Heights

CIRU Team EDGE conference

I wanted to start by saying thanks to everyone who attended the 2020 conference which we held at Farnborough International Exhibition and Conference Centre earlier this month. It was a real success with close to 400 delegates through the door.

Thank you also to our wonderful speakers who brought their knowledge, expertise and humour to the event, allowing delegates to learn in a relaxed but productive way. Thanks to our new and returning sponsors and exhibitors, who provided support for the event as well as interacted with delegates during the lunchtimes.

This year we changed hosts and had Dr Kevin Fong lead the main room and introduce all of our keynote speakers. As a medical doctor and space medicine expert, Kevin was very fitting for this role with our aviation inspired theme.

We tried to keep to the new heights and airport theme as much as possible by having a bag drop area for delegates, e-ticket registration process and electronic screens which displayed the agenda in a departure board style layout - just a few things to add to the overall conference experience.

Us a team are extremely happy with the way the conference went and we believe the choice of venue (being located next to Farnborough airport) was an excellent one for our theme – TAKE RESEARCH TO NEW HEIGHTS. The venue allowed us to use multiple rooms to host user-led breakout and workshop sessions specifically on EDGE functionality and experiences. The conference also played a big part in celebrating 20 years of EDGE at the Clinical Informatics Research Unit as this was highlighted throughout the day by our hosts, as well as a special 2020 puzzle we had displayed in the networking area.

One of my highlights of the event was having Freddie, a 9-year-old boy present all by himself on how research has helped his life dramatically after having a severe peanut allergy. His presentation was a lovely reminder to why everyone is doing the job they are doing, for the patient. I also can’t forget the opening of the conference which was definitely another highlight for me. Here we had an airline safety demonstration by some members of the EDGE team, this certainly brought some laughs to the room and reminded delegates of some useful information, like remembering to wear their passports (delegate badges) at all times.

We are now thinking about what to do in 2021 and will be working on ways to improve the conference following useful feedback provided by delegates through an online survey.

Look out for future news coming from us with our 2021 plans!

How close are we to Artificial Intelligence and Machine Learning being utilised in every day work?

Artificial Intelligence Blog

AI is the current buzzword that we are all hearing on a daily basis, whether it is in a news article or at a conference, however understanding the implications of this technology, in the short, medium and long term is important to give it some context in relation to our daily work lives. Sarah Bennight, Director of Marketing at Stericycle Communication Solutions is quoted as saying ‘AI is everywhere. Every vendor seems to tout it, and every conference is filled with talk of everything AI. Folks tend to think that you throw in AI, and your paper gets published, your company gets funded, your product gets sold, and your customers’ interests get peaked. And therein lies the problem.

80% of Health executives agree that within the next 2 years, AI will work next to humans in their organisation, as a coworker, collaborator and trusted advisor, however 81% agree that organisations are not prepared to face the societal and liability issues that will require them to explain their AI-based actions and decisions, should issues arise (Accenture, Digital Health Tech Vision 2018).

To me, this sounds like ‘we know it’s coming, we just aren’t sure how we will handle it’, and that is probably true of many challenges we face on a daily basis. We have a vague idea of what is coming up in the near future, but it takes time and effort to dissect that into the day to day business of running an organisation.

One challenge that we have seen here in the Clinical Informatics Research Unit is around data quality, or often the lack of it. We have a team who work with hospitals to extract clinical data sets from Electronic Health Records and merge that with other datasets, in order to allow clinicians to link and query the information, for either research or audit purpose. A huge amount of time is invested in cleaning that data, identifying any outliers in it and addressing them. Even the question of ‘what is an outlier’ needs to be defined up front. Arm measurements can be recorded in CM’s, MM’s or inches (we’ve seen all 3). Alternatively some data points are clearly arbitrary, for example patients who are 1 cm tall and weigh 1 kg, the result of which can often be tracked back to the field being compulsory for someone to complete in the EHR, who doesn’t have that information to hand at the point of completion and just enters those values to reach the next page. Dr Sachin Jain, former CMIO at Merck and now CEO of CareMore Health explain to Forbes in January 2019 ‘The first thing we’ve learned is the importance of having outstanding data to actually base your Machine Learning on. In our own shop, we’ve been working on a few big projects, and we’ve had to spend most of the time just cleaning the data sets before you can even run the algorithm. That’s taken us years just to clean the datasets. I think people underestimate how little clean data there is out there, and how hard it is to clean and link the data.

Bias is another challenge inherent in machine learning. The algorithm will only be as good as the data model that it is trained on, and ensuring that is a big challenge. A worrying quote from Dr Dhruv Khullar in the New York Times said ‘In medicine, unchecked A.I. could create self-fulfilling prophesies that confirm our pre-existing biases, especially when used for conditions with complex trade-offs and high degrees of uncertainty. If, for example, poorer patients do worse after organ transplantation or after receiving chemotherapy for end-stage cancer, machine learning algorithms may conclude such patients are less likely to benefit from further treatment — and recommend against it.

Despite the challenges that lay ahead with AI and ML, the excitement surrounding it is unlikely to go away, and in the future, understanding the algorithms that govern decisions made by computers will be a core component of the governance of any organisation utilising them.

Certainly from an EDGE perspective, I think I am quite safe to say that we will monitor the developments in these technologies over time, and when, or most importantly if the time is right, implement them in a careful and considered manner.

In the meantime, if you want to have a play around with Machine Learning, there is an interesting model that you can use, provided by Microsoft, on the dataset of passengers on the fateful Titanic Voyage that can be found here